Empire Surfaces, Inc.

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BBB Accredited Business

Guest Book


Dear Empire Surfaces

The team at Empire Surfaces supported us through every step of our project. Everyone was thoroughly professional. Great work and great value. We will definitely use and refer Empire Surfaces in the future.

 G Letnaunchyn

Dear Empire Surfaces

We are so pleased with our new kitchen countertop installed by Empire Surfaces. The countertop is beautiful!! They provided excellent customer service and were very prompt in getting out countertops installed. Also, they are great in coming up with solutions to design issues. This is the second time we have purchased countertops from Empire Surfaces and each time their work has been stellar. We have received so many compliments on our countertops. We highly recommend Empire Surfaces!

D Flagg

Dear Empire Surfaces

I had a wonderful experience with Empire. With all that is happening today with supply challenges, staffing, etc, Empire still managed to complete my job not only on time but EARLY!!
Everyone that I came into contact with over there was great, but I wanted to give a special shout out to Andrew. He really went the extra mile on my job and for that, I am so thankful. Keep up the great work, Empire!!

C Hoover

Dear Empire Surfaces

Some photos of our kitchen. It is a quartzite stone, Azul Macaubas.
Our kitchen turned out beautiful!!!! . We could not be happier!!!!!!!!!
Thank you,

G & K Furneaux


Dear Empire Surfaces

What a great experience it was to work with Empire Surfaces, Inc. In this time where we seem to hear only the negative side of things I wanted to take a moment and share a positive. From the moment we walked into the showroom we were greeted with professionalism our quote was accurate and quick. Prior to our stone being cut we were asked to come in to make sure we were happy with the way they were planning on cutting. And the actual installation was amazing..these guys were perfectionist!! It was a pleasure doing business with Empire Surfaces!!!

Peg E.

Dear Empire Surfaces

Love Love them! Color is Cambria Berwyn.

Stacey P.


Dear Empire Surfaces

Kitchen Countertops...installed this morning by Andy's crew of Mike & his helpers. They did a magnificent job. Very happy with Andy's people from sales to install. This is the 2nd time I've used them.

Thanks Andy, Tanya & Mike

Dear Empire Surfaces

Andy saved us $$$$$ by suggesting "we fix our gas grills" before redoing countertops etc. etc! Needless to say, that is HONESTY & INTEGRITY.

Not often found in the business world! 

Thank you, Andy!

EMPIRE SURFACES will be the first place we go for granite in the future!!!

Jan R.

Dear Empire Surfaces

This company was really great from the beginning to the end of the process. Ana and Tammy are the office people and both of them were so polite, professional, and efficient.

I made a request for granite and within a day Ana contacted me to complete the details of my order. Then within 1/2 an hour from speaking to Ana, Tammy finalized everything!!! Great people and really on top of it! And best of all, they scheduled my granite install within 2 weeks!!!

The guys who installed the granite were right ON TIME, knowledgeable and professional. We had bought a sink for them to install that was not an easy install, but they knew just how to get it in the space and my granite just looks FANTASTIC!!! I have 3 rentals and will definitely be using them again!!

Thanks guys, GREAT JOB!!!! 

Julie M.

Dear Empire Surfaces

I received a high recommendation from a friend regarding Empire. This friend does not make recommendation and took him at his word. So we recommended Empire to a family member that is extremely hard to please. He was 100% satisfied with them, so when we decided to remodel our master bath we chose Empire for our countertop, sink, shower. I can't say enough about Empire. Personable, Professional, willingness to satisfy each customer 100% until the job is complete. We were not disappointed!

We continue to recommend Empire to all of our friends and family. My brother and sister-in-law is our latest. They just had the kitchen countertops put in and she is so excited on how beautiful it is (another hard to please person).

I highly recommend Empire Surface. Finding a company like them is one in a million! They are awesome!

Lynette P.


Dear Empire Surfaces

I wanted to share with you few pictures of our finished remodel in Ponte Vedra. Countertops look amazing! Thank you for all your help!

Color is Misterio by Pompeii 

K Malewska


Dear Empire Surfaces

Thank you for your amazing work and awesome installers :) 
Color is Misterio by Pompeii 

Best Regards,
K Malewska


Dear Empire Surfaces

Thank you for all your help with this one! Misterio is such a pretty color. I already have 3 clients wanting the same quartz counters for their projects :)

Color is Misterio by Pompeii 

Best Regards,
K Malewaska


Dear Empire Surfaces

Bathroom remodel - Empire did countertops and sinks and shower bench top.

Best Regards,
K Malewaska


Dear Empire Surfaces

We highly recommend Empire Surfaces. Our new Curava countertops are beautiful. They staff is polite, knowledgeable & professional. They completed the project on the time. We are very happy!

Carol DeHate


Dear Empire Surfaces

I wanted to let you know how much I enjoyed working with you guys.  First, the counters look AMAZING!  I couldn’t be happier with the way they turned out.  The darker color we switched to is perfect. Color is Takoda by Hanstone. I bragged on the guy that did the template but your installers were equally professional.  They were on time, clean, polite, and quick.  I can tell they take a lot of pride in their work and final product.  I’ll recommend you to anyone I know and we’ll definitely be back when it’s time for the bathrooms.

A Jarrett


Dear Empire Surfaces

“Counter Top Color is Brittanicca from Cambria, USA”
Anonymous


Dear Empire Surfaces

I wanted to thank you again for amazing work you guys did for my client. I am attaching pictures of finished project! Color is Torquay from Cambria USA.

Best regards,
K Malewska


Dear Empire Surfaces

This turned out amazing and my clients LOVE their countertops and bench sitting. Thank you for all your help with this project! Color is Vanilla Ice. Pompeii is the brand.

Best regards,
K Malewska


Dear Empire Surfaces

I am attaching pictures from my project where I used Caesarstone, Color is Sleek Concrete (3 cm).
<3 turned out great!

H Anderson via K Malewska

Caesarstone Sleek Concrete Caesarstone Sleek Concrete Caesarstone Sleek Concrete
Caesarstone Sleek Concrete Caesarstone Sleek Concrete Caesarstone Sleek Concrete
Caesarstone Sleek Concrete Caesarstone Sleek Concrete Caesarstone Sleek Concrete
Caesarstone Sleek Concrete


Dear Empire Surfaces

Here are pictures of my new counter tops shown in color of “Cambria Bradshaw”.

Janis W. 
Jacksonville, FL.

Cambria Bradshaw Installation Cambria Bradshaw Countertop

Dear Empire Surfaces

Please find attached pictures of the countertops installed today. They are beautiful.

John F.
Jacksonville, FL

Countertop color is Cambria Praa Sands

Cambria Praa Sands Installation Cambria Praa Sands Countertop

Dear Empire Surfaces

The counter tops turned out even better than I thought! They look beautiful and the installers were very pleasant and hard working. It was a chore for them to have to carry the slab up 16 stairs, but they did it easily. I enjoyed working with you from the beginning. Please advise everyone's manager that you all did an exceptional job!

Debra H.
Jacksonville, FL


Dear Empire Surfaces

The Empire team is a great team to work with.
Thanks for you helping me again!!

Reina C.
Jacksonville, FL


Dear Empire Surfaces

I highly recommend Empire. My kitchen and bathroom countertops look beautiful. From sales to installation, each member of the team was extremely professional and friendly. I would not hesitate to recommend them or to use them again.

Debra H.
Jacksonville, FL


Dear Empire Surfaces

I had Empire provide and install Cambria Quartz counters in my kitchen a few months ago. They were on time and did a great job with the install. I wound up having an issue with the counter (no fault of theirs) and when Cambria wouldn't fix the issue Empire stepped up and took care of it completely despite the fact that it wasn't their fault. I found the customer service to be excellent (I dealt with Tanya and Andy) and I will certainly use them when I remodel my bathrooms.

Stacey K.
Jacksonville, FL


Dear Empire Surfaces 

Thank you for the great work.  Love the countertops and appreciate the professional manner it was handled.  This is our 3rd experience with Empire and will recommend Empire to friends and family.

Margi H
Jacksonville, FL


Dear Empire Surfaces

I wanted to thank the Empire Surface team again for their wonderful service. Three years after our quartz counter install we chipped a small piece of aggregate from a rounded edge. At no charge to us, Pete promptly came out and repaired the counter as good as new. Thank you so much for running a top notch business where the customer truly comes first!

Regards,
Chris F.
Jacksonville, FL


Dear Empire Surfaces

We appreciate all of the great work that Empire Surfaces has done for us!  Happy Thanksgiving!

Best Regards,
Wayne P.
Jacksonville, FL

Zodiac 3cm Storm Grey Quartz

Wayne's Zodiac 3cm Storm Grey Quartz Installation Zodiac 3cm Storm Grey Quartz Wayne's Outdoor Installation

Dear Empire Surfaces

Color is Cambria Britannica 3cm

Jacksonville, FL

Cambria Britannica InstallationCambria Britannica Countertop Cambria BritannicaCambria Britannica Installed

Dear Empire Surfaces

Here are a few pictures from the installation.

Best Regards,
Jane W.

Jacksonville, FL

Jane's Countertop Installation Jane's Kitchen Jane's Countertop

Dear Empire Surfaces

I used this company to custom make a vanity top.  From the first phone call to the installment of
the top I had the best service from any company I have ever used in Jacksonville, Florida. The finished product looks beautiful. The service was outstanding. I will never call another company for my granite needs. Thank you all for making this a stress free project.  You guys are the best!

Best Regards,
Barbara M.

Jacksonville, FL


Dear Empire Surfaces

I can only give Empire Surfaces an extremely high rating for their excellent work, personal engagement in dealing with us from the showroom, to granite selection and installation. They were prompt and professional in all aspects of the jobs and delivered on their promises. We have used them on our last three jobs and will do so again in the future.

Best Regards,
Leerie J.

Jacksonville, FL


Dear Empire Surfaces

Andy and company at Empire provided great service from day one. They were very responsive to all requests and showed great flexibility in helping us deal with problems that came up during the building process. The install crews were very professional, courteous, and did a great job. Highly recommend you give Empire a look for your countertops.

Best Regards,
Mike R.

Jacksonville, FL


Dear Empire Surfaces

Thank you so much Andy at Empire Surfaces!!! Our countertops are beautiful! You and your crew did a great job. You went above and beyond to help us!

Best Regards,
Virginia H.

Jacksonville, FL


Dear Empire Surfaces

I was a customer that purchased a new slide-in oven.  This required adjustments to my existing Zodiaq counter tops.  Other services indicated that dust from the cuts to my counter tops would leave my kitchen a mess.  Empire Surface made the necessary adjustments in the counter tops with no mistakes and clean lines. During the cuts they use a two vacuum system to collect dust and coupled with their post implementation cleanup left the kitchen cleaner than the oven installer who a few days later just had to slide the oven in and replace the microwave hood.

I highly recommend this company to everyone and told the retailer who sold me the appliances to recommend them for all counter top adjustments, especially granite and quartz!

Best Regards,
Scott S.

Jacksonville, FL


Dear Empire Surfaces

Working with Empire was one of the most positive experiences we had with our kitchen remodel. The owners were very accessible and knowledgeable. In fact, we went in looking for granite and after receiving great comparison information regarding granite and Cambria quartz, we went with quartz. The installation was flawless, again with very professional and knowledgeable people. We felt like we were able to deal with the owners directly, instead of talking to a floor representative who had to run everything by the owner. I just love these people and would recommend them, without hesitation, to anyone looking for new counters.

Best Regards,
Anne B.

Jacksonville, FL


Dear Empire Surfaces

I usually don't write reviews, but Empire's pricing, skill, efficiency and professionalism compelled me to write this one. I requested a quote by email on a Sunday evening, got a response from Andy at 8am the next morning (which was even a holiday), and had Mike at my home doing measurements 2 hours later! Only 2 days after that, I was looking at my gorgeous new granite counter top & sinks. The quality of the materials and workmanship is amazing, and the guys were as neat and efficient as they could possibly be. I truly have never had such an incredible experience with any service provider, and would enthusiastically recommend Empire to anyone!!

Best Regards,
Patti S.

Jacksonville, FL


Dear Empire Surfaces

These people are awesome. This company still believes in customer service. Will recommend to everyone. Very helpful and delivered what they promised when they promised. Thank you for an awesome job.

Best Regards,
Nicole H.

Jacksonville, FL


Dear Empire Surfaces

Pictures from the Ondo residence.
Jacksonville, FL

Ondo's TableOndo's Tabletop Ondo's Vanity BathroomOndo's Vanity Bathroom Countertop Ondo's BathroomOndo's Bathroom Sink

Dear Empire Surfaces

Here are a few pictures of our finished kitchen!  Thanks so much!

Best Regards,
Kamila & Piotr K. 
Jacksonville, FL

Kamila and Piotr's Kitchen Kamila and Piotr's Countertop

Dear Empire Surfaces

We recently used Empire Surfaces for the purchase and installation of our new Cambria quartz kitchen countertops when we did a kitchen remodel, and can't say enough about how pleasant the entire experience was from start to finish. It took several trips to the store to finally decide on the perfect design and color to complement our white cabinets (we went with Cambria's "Bellingham"), and during the entire process Susan was extremely patient and helpful in not only taking us to the back several times to see the slabs of stone in order to provide us with an idea of what a large piece would look like, but also offered suggestions as to what would work well. The technicians who measured and installed the countertops did an excellent job, ensuring that everything fit perfectly. We're absolutely delighted with our new countertops and have received many compliments from family and friends who have come by to see the results of our remodel.  We plan to use Empire Surfaces when changing out our bathroom countertops next and certainly would recommend Empire Surfaces to anyone planning on a remodeling project.

Best Regards,
Dick & Karen S. 
Jacksonville, FL

Dick and Karen's Kitchen Countertop Dick and Karen's Oven Countertop

Dear Empire Surfaces

The folks at Empire are a class act. They were always on schedule. I priced many companies prior to the first job they did for us. They were not the cheapest, but were very competitive in their pricing. They had great selections of many materials to choice from and were very knowledgeable about all of the products they offer. They did our home, master bath, kitchen and second bathroom about a year ago. My son was interested in a kitchen upgrade. The first company we went to was Empire. If they had not done a excellent job the first time, they would have never been considered for a second. The install was yesterday. As always they were on schedule and it turned out PERFECT. I will recommend Empire to all my friends and family, HIGHLY.

Best Regards,
Michael G.
Jacksonville, FL


Dear Empire Surfaces

My granite countertops are absolutely GORGEOUS! Every time I walk by them I notice something different and beautiful! Thank you for being patient with my many questions. This was an investment and I wanted to make the right one, and I certainly did! All of your staff are so VERY courteous and welcoming! From the estimators, to the measurer and the installers. I'll send pictures when the kitchen is complete. And I'll be calling you when we remodel our bathrooms.

Best Regards,
Dawn A.
Jacksonville, FL


Dear Empire Surfaces

I can't say enough good things about the staff at Empire! Remodeling for the first time can be so hard. I changed my mind 10 times before finally deciding on the countertop that I wanted, and once I had my mind made up they found the perfect piece for me! Many thanks to Andrew and the staff for all their help! I'll be back when it's time to tackle my kitchen!

Regards,
Brandy B.
Jacksonville, FL


Dear Empire Surfaces

Great company!
I would definitely recommend them. You can't beat a company that does the right thing especially when no one is looking! 

Regards,
Michael F.
Jacksonville, FL


Dear Empire Surfaces

It was good seeing you the other day. Attached are some photos of the beautiful counters that you and your team at Empire were responsible for. Thank you again for everything. We love them! Have a good day.  

Regards,
Chris F.
Jacksonville, FL

Chris's Countertop BeforeChris's Countertop Sink Chris's Kitchen CountertopChris's Oven Countertop

Dear Empire Surfaces

Five stars. honest, knowledgeable, helpful. template and deliver on schedule. no games with pricing or measurements. nice display. family business with experienced help. it would be hard to find a better experience. this is an extremely professional operation that takes pride in their work.

Thank You Empire Surfaces!
George H. 
Jacksonville, FL


Dear Empire Surfaces

Here are the pics I promised you guy. You did a great job for us.

Thank You Empire Surfaces!
Wayne W.
Jacksonville, FL

Wayne's Counterspace BeforeBefore Wayne's Counterspace AfterAfter

Dear Empire Surfaces

Happy Customer!

Thank You!
JB H.
Jacksonville, FL

Baby in a Sink

Dear Empire Surfaces

From the bottom of my heart I want to thank you for helping me make my bathroom into a beautiful place to spend time...
I appreciate you going above and beyond to help make my life easier with your honesty and respect. You listened to what I wanted and needed in room. You were truly part of the decision making in every detail of the room.... I will be forever grateful for your time and energy you put into my project. You made the challenge of re-doing a bathroom painless. You actually made it fun.... With all your support you helped me save time and money getting it right the first time... I am so proud of our work and couldn’t have done it without you. I appreciate your kindness more than you will ever know and for that reason I will never go anywhere else... Please know you are the reason why I did business with your company....

Kind Regards,
Sheila M. 
Jacksonville, FL

Sheila's Bathroom Toilet Sheila's Bathroom Tub Sheila's Bathroom Countertop

Dear Empire Surfaces

We are so very happy with the wonderful service we received from Andy, Sue, Pete and Jim with Empire Surfaces. After researching and speaking with several Countertop Companies we decided to go with Empire Surfaces and we could not of been more pleased. They were prompt, friendly, informative and the workmanship was outstanding. We strongly recommend Empire Surfaces and will use them again when we redo our bathrooms. Great Job you exceeded our expectations

Thank You Empire Surfaces!
Sandra and Scott B.
Jacksonville, FL


Dear Empire Surfaces

Andy and his team at Empire Surfaces did a fantastic job on our new countertops! I looked around and got exactly what I wanted - Good prices, Fast, clean installation by professionals, and quality craftsmanship with superior products. My wife couldn't be happier with her new kitchen!

Thank You Empire Surfaces!
James S.
Jacksonville, FL


Dear Empire Surfaces

I waited 17+ years to replace my laminate butcher block kitchen counter and white tiled island. After much consideration, I chose the Cambria Buckingham quartz. I had the counters/island installed in December 2011 by Empire Surfaces. Their prices were the most reasonable and their installation was timely and professional, with great attention to details. I could not be happier with my choice of product and would highly recommend working with the honest professionals at Empire Surfaces.

Thank You Empire Surfaces!
Susan R.
Jacksonville, FL

Susan's Countertop BeforeBefore

Susan's Countertop After

After


Dear Empire Surfaces

I would like to say thank you for my new kitchen counter tops. They are beautiful! The installers (Mike & Pete) were great. They arrived on time and were very helpful with leveling my cabinets and explaining the whole process to me as they did everything. I will not hesitate to tell all my friends, family and neighbors about the wonderful people at Empire Surfaces and the excellent job you did.

Thank You Empire Surfaces!
LeeAnn U.
Jacksonville, FL

LeeAnn's Countertop Before LeeAnn's Countertop After

Dear Empire Surfaces

Outstanding Service. First of all, they have a very good choice in their store, and a lot is in stock. We found the Sales person (Drew) to be of good advice. Delivery was earlier than expected, and delivery people were courteous, quick, efficient. Overall we are very satisfied. We love our quartz countertop.

Thank you again,
JP M.
Jacksonville, FL


Marble and Granite Marble and Granite Marble and Granite